Are you black-owned?
We’re black enough to remember how it feels to open the vanilla ice-cream tub expecting, you know, ice-cream – but you’ve been disrespected with frozen Sunday dinner. 😫
Jokes aside, yup! We’re 100% black owned. We’re proud, unapologetic about natural and afro hair and we’re in full celebration of kinks, curls and everything in between. We’re fighting afro hair oppression and it’s about time our natural locks got their seat at the table. Who’s with us?
You can read more about who we are, our ‘why’ and the afrodrops story over on our about us page.
What ways can I pay?
We’ve genuinely thought about taking curry goat and dumplin’ as a form of payment. Unfortunately, the boss said no. (We’re working on it). Until then, you can pay securely by all major cards. Yup, even American Express! We also accept PayPal and Banked Payments (which is blisteringly fast and you don’t even need your card to use it!).
How can I return my order?
It sucks when you’re not happy with your order and of course, we’ll do everything we can to help! Please take a look at our returns policy for details of where to return your items to and further information.
Please note: We can not process exchanges. All eligible returns will be refunded inline with our policy.
Do you deliver outside the UK?
Hell yeah! We pretty much deliver all over the world (but there are a handful of exceptions). If you’ve an address the delivery driver can get to, there’s a solid chance we’ll deliver it there!
How long will it take for my order to arrive?
This really depends on what service you choose and where about in the World you’re located. For the UK, a few working days is typical. For deliveries to EU countries, 3-5 working days and it’s a little longer if you’re located elsewhere.
What shipping / delivery carriers do you use?
We use a bunch of couriers! Which one we use for your delivery depends mainly on the size, weight and location for your delivery. However, we use Royal Mail (OG’s of British post), DPD and Hermes.
Now it’s our turn to ask you a question…
Got anymore questions? Awesome! Please reach out to us on Twitter, Instagram or message us on our contact form and we’ll be in touch.
Psst.. You might just get bumped to the top of the queue if you promise fried dumpling.. 😋